Cybersecurity Tops Utility Executives’ Concerns
The American Water Works Association (AWWA) State of the Water Industry 2025 report highlights cybersecurity as the number one human‑caused hazard for water utilities across the United States. As threats from ransomware, phishing, and other cyberattacks continue to grow, utility executives increasingly recognize that protecting critical infrastructure is no longer optional—it is essential for operational continuity, public safety, and regulatory compliance.
The report notes that smaller water systems face unique challenges, often operating with limited staff, outdated technology, and constrained budgets. These limitations make it difficult for them to implement comprehensive cybersecurity measures, leaving them more vulnerable to attacks. As a result, the AWWA emphasizes the need for rightsized controls that match the size and complexity of each system. This approach ensures that even small utilities can adopt effective security measures without overextending resources.
In addition to scaling controls appropriately, the report underscores the importance of assistance programs, training, and federal or state support to help utilities strengthen their cybersecurity posture. By providing resources, guidance, and technical support, these programs can help mitigate risk, close security gaps, and prepare utility personnel to respond effectively in the event of an incident.
Overall, the AWWA’s findings demonstrate that while cybersecurity threats are universal, the capacity to manage them varies widely. Prioritizing cybersecurity investments, tailoring controls to system size, and leveraging support programs are critical strategies for maintaining resilience across the water sector. The report calls on utilities, regulators, and policymakers to work together to ensure all systems—large and small—are equipped to defend against evolving cyber threats.